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Does e-gift cards expire?No. Your e-gift card can always be used.
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What is the Return and Process Policy?RETURN POLICY AND PROCESS You have 30 days from the date of delivery to return your item(s). Returns are exchanged or refunded via store credit in the form of an Haute Attractions e-gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. You are responsible for the cost of shipping the returned product(s). We do not provide cash refunds. We will accept exchanges within 30 days of delivery with the receipt, on unworn item(s), in its original packaging and all tags attached. The following items are considered "Final Sale" and are non-returnable. Accessories Swim & Lingerie Jewelry Sale Items E-gift card Reserved Rights Regarding Returns We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to: An irregular or excessive returns history indicative of "wardrobing;" An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or Potential fraudulent or criminal activity. Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.
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I have a question or inquiry, how do I contact Haute Attractions?You may contact us using the contact link at the bottom of the page under "contact". You will receive a response via email within 12 hours.
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What is considered standard shipping?Estimated delivery between 3-5 business days.
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How do I start a return?Fill out the return form listed under Return/Exchange Form located at the bottom of the page. You will receive a response via email.
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